Reviews

We received excellent same day service from swift plus computer

The Team and Service from Swift Internet is first calls. Right from ordering their service, to the awesome technical team, to the follow up and customer support !! I would highly rate Swift Internet...Oh I forgot to mention their internet speed, quality fantastic !!

Ethan was amazing!! Professional, patient and kind. I will certainly refer Swift Internet to colleagues, friends and family. Well done Ethan!!!

Ethan was amazing!! Professional, patient and kind. I will certainly refer Swift Internet to colleagues, friends and family. Well done Ethan!!!

Great service! I believe his name was Andrew? He was early and actually helped me quickly look at my car after it got damaged while I was driving into my driveway! He had everything set up in no time, explained everything and made sure all was working before he left! My husband and I are VERY happy with the service we received! We actually wish we had this service back in Alberta as well!!

Called for service today and 30 min later they were here! Fixed the problem right away. Wish more businesses had such amazing customer service. You guys rock😀😀

We have been a Swift customer since we moved to Creston in April 2020. They were fast, efficient and friendly with our initial TV and Internet install and setup. They have also been very helpful anytime we had any minor questions.

Today we contacted them to ask about a problem we were having trying to find the channel search feature. Not only did Samantha help us find what we needed but she advised they had a newer TV box and remote and would have a tech come and install it. One of their techs (Justice) called and arranged to come by later that day and do the change over. He is another pleasant knowledgeable staff member who explained the basic changes and improvements and completed the job in no time

Customer Service - what a pleasure 🙂

We have been a Swift customer since we moved to Creston in April 2020. They were fast, efficient and friendly with our initial TV and Internet install and setup. They have also been very helpful anytime we had any minor questions.

Today we contacted them to ask about a problem we were having trying to find the channel search feature. Not only did Samantha help us find what we needed but she advised they had a newer TV box and remote and would have a tech come and install it. One of their techs (Justice) called and arranged to come by later that day and do the change over. He is another pleasant knowledgeable staff member who explained the basic changes and improvements and completed the job in no time

Customer Service - what a pleasure 🙂

The service quality is the only positive thing you're paying for.
Micro stutter, packet loss, extreme latency spikes (1-3000ms); This internet quality is perfect for people with very little internet use or limited knowledge involving internet. If you're someone that likes perfect stability without having to WAIT for it to be useable, then avoid this service.

Unlimited monthly data use for ALL plans. This is just an excuse to rack up the prices and to do less monitoring work. Even if you had constant usage (Like a download in the background) the data consumption wouldn't even make it to 500Gbs-1Tb in a month due to how slow and inconsistent it is.

To be fair it is reasonable considering the options you have in Creston, but that won't justify the problems.

The service quality is the only positive thing you're paying for.
Micro stutter, packet loss, extreme latency spikes (1-3000ms); This internet quality is perfect for people with very little internet use or limited knowledge involving internet. If you're someone that likes perfect stability without having to WAIT for it to be useable, then avoid this service.

Unlimited monthly data use for ALL plans. This is just an excuse to rack up the prices and to do less monitoring work. Even if you had constant usage (Like a download in the background) the data consumption wouldn't even make it to 500Gbs-1Tb in a month due to how slow and inconsistent it is.

To be fair it is reasonable considering the options you have in Creston, but that won't justify the problems.

Fabulous service! We have had great reception!

The young man that came to do my hook up was not only very polite but SUPER helpful and went above and beyond what he needed to do. Thank you so much.

The young man that came to do my hook up was not only very polite but SUPER helpful and went above and beyond what he needed to do. Thank you so much.

Swift has always been at the top of my list of a great partner company, they responde quick to any issues, they are always professional, the cost is excellent considering the service you receive. I'm a customer since the beggining and will recomend them to anyone.

Thank you Kitt and staff. You always go above and beyond!!

Great customer support, very professional and reasonable pricing

Very friendly and courteous technicians. Would highly recommend swift for internet.

Pleasant, knowledgeable staff. Fast and free set up. I would recommend Swift.

Great internet service as always even on stat holidays, staff are always very courteous.

Highly recommend! 10/10 customer service!

I would like to thank Piotr of Swift Internet for being able to trouble shoot the problem of my receiver not connecting the sound to my TV for Netflix programs. There was no mention in the receiver set up that I required a fiber optic cable to make this happen but Piotr researched this and found that cable should do the trick and it did. Thanks again Piotr and Swift Internet for the technical support and quick response even with all that snow we were experiencing at the time.

Over the years we have had many internet service providers but none even come close to the next level SUPERIOR customer service we have received from Swift. Even in the late evening hours when we have reached out with an issue, there is someone there to solve the issue within minutes. I highly recommend them for your next service provider.

Have been great to deal with and very reasonable rates and good quality!
Keep up the good work!

Swift Internet is a great company. They offer so many options. Their sales and service team and technicians are very helpful, personable and all provide exceptional service. I would definitely recommend this company to my friends and family.

The entire team at Swift Internet are helpful and personable and they all provide excellent service. I would definitely recommend them to my friends and family.

Kit & his "Team" goes above & beyond in providing awesome customer & product service. Highly recommend.
Brian, Bon, & Lynsey- West Creston

I was a customer starting in June of 2018 and was always please with the internet and customer service. In October of 2019 I start working for Swift, I can truthfully say that what you see on the outside of the company is the same on the inside. Kitt and the team at Swift are a great to work with and focus on providing Creston and surrounding area both with affordable quality internet and great customer care.

These guys are great, they have super service and are so friendly and helpful, never a problem they cant fix. I highly recommend them to anyone .

Samantha called today to see how our Internet service is doing and we told her we’re extremely happy with it and also with the excellent customer service. Highly recommended!!!

Installed for our seasonal residence - fast service, quick install and great follow-up. Also appreciate not being locked into a contract so we can shut it off in the winter when we're not there! Great!