Swift Internet joins forces with Telus

Locally owned and operated, Swift Internet has proudly delivered communications services to Creston and Area for 10 years.

We are pleased to announce that on June 30, 2022, we reached an agreement with TELUS to acquire Swift Internet as part of their Mascon by TELUS brand. TELUS is well positioned to invest in technology and infrastructure that will enable future services and enhanced reliability for customers like you. We feel the time is right to transition our business for the benefit of our valued customers.

What this means for you:

● At this time, all services, prices, bills, support hours and contact information will remain the same. You do not need to take any action to keep receiving the same great Swift Internet services.
● Swift Internet will work with TELUS through the transition.

We thank you for your loyalty and for trusting in us for being your internet service provider. We have appreciated the opportunity to serve you and we are excited for Mascon by TELUS to provide the next generation of communications and entertainment for our valued customers.

If you have any questions, please contact us at 250-402-9420

What changes for customers today?

Nothing. Swift Internet is here to support you. At this time all services, prices, bills, support hours and contact information remain the same. You do not need to take any action to keep receiving the same great Swift Internet services.

What does this change for customers in the future?

As the transition moves along, notifications will be sent via mail, email, websites and social media channels. You can also visit Swift Internet website to keep up to date. If you have any questions, please contact your Swift Internet Customer Support Representatives the same as you always have.

Will you continue offering the same products and services you do today?

Our services are not changing, at this time.
New customers can continue to order services in the areas we support.

Will the cost of my services change?

No. For the foreseeable future, all products, services, prices and billing will remain the same. Any updates on service changes will be well advertised.

Will there be any disruption to my services?

As the transition progresses, you will be notified of any changes to your services.

Will the way I contact Swift Internet change?

No. For the foreseeable future, customers can continue to reach Swift Internet the same as they do today. Any updates on service changes will be well advertised.

Can I still upgrade or make changes to my Swift Internet services?

Yes. You can always upgrade your current services, subscribe to new services and make changes to your account by contacting Swift Internet.

When will I have to switch to a TELUS service?

As the transition progresses, you will be notified of any changes to your services.

Where can I learn about what services TELUS will offer in my community?

As the transition progresses, updates on any TELUS product and service availability will be advertised.

How do I get in touch with TELUS if I want to discuss more details of the changes?

Your best point of contact is still your Swift Internet Customer Support Team